(619) 876-4224 x210 info@otstraining.org

Outlook Introduction

Course length: 1 day (6 hours)

Overview: This course will get you started using Microsoft Outlook. From setting up your email accounts to sending and receiving email. We’ll also cover scheduling tasks and meetings.

Prerequisites: Basic knowledge of Windows, as well as basic keyboarding skills.

Note: Each participant will receive a USB flash drive to take their exercise files with them.

Class Fee: $219 (one class) / $349 (both classes)


Printable Class Outline: Outlook Introduction PDF

Class Outline

1 Get started with Outlook 2013

  • Outlook Web App
  • Identifying new features of Outlook 2013
  • Connecting to email accounts
  • Adapting exercise steps
  • Troubleshooting connection problems
  • Connecting to Exchange accounts
  • Connecting to Internet email accounts
  • Working in the Outlook 2013 user interface
  • Working with the ribbon
  • Working in the Backstage view
  • Getting help with Outlook 2013

2 Explore Outlook 2013

  • Working in the Outlook program window
  • Program window elements
  • Navigation Bar
  • Working in the Mail module
  • Folder Pane content
  • Content area views
  • The ribbon
  • Message windows
  • Working in the Calendar module
  • Calendar module content
  • Calendar item windows
  • Working in the People module
  • People module content
  • Contact record windows
  • Working in the Tasks module
  • Tasks module content
  • Task windows

3 Send and receive email messages

  • Creating and sending messages
  • Addressing messages
  • Troubleshooting message addressing
  • Entering content
  • Saving and sending messages
  • Attaching external content to messages
  • Managing multiple accounts
  • Working with new mail notifications
  • Troubleshooting file types and extensions
  • Viewing messages and message attachments
  • Viewing conversations
  • Viewing content in the Reading Pane
  • Viewing message participant information
  • Presence icons
  • Contact cards
  • The People Pane
  • Troubleshooting the People Pane
  • Responding to messages
  • Resending and recalling messages

4 Store and access contact information

  • Saving and updating contact information
  • Creating contact records
  • Address books
  • Communicating with contacts
  • Initiating communication from contact records
  • Conforming to address standards
  • Selecting message recipients from address books
  • Displaying different views of contact records
  • User-defined fields
  • Printing contact records

5 Manage scheduling

  • Scheduling and changing appointments
  • Adding national and religious holidays to your calendar
  • Creating an appointment from a message
  • Scheduling and changing events
  • Scheduling meetings
  • Updating and canceling meetings
  • Responding to meeting requests
  • Displaying different views of a calendar
  • Views
  • Arrangements
  • Using the Date Navigator

6 Track tasks

  • Creating tasks
  • Creating tasks from scratch
  • Creating tasks from Outlook items
  • Updating tasks
  • Removing tasks and flagged items from task lists
  • Managing task assignments
  • Tasks you assign to others
  • Tasks other people assign to you
  • Displaying different views of tasks
  • Finding and organizing tasks

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Classes are offered in the Office 2010 version. Participants with either Office 2007 or Office 2013 could also take these classes since the three versions (Office 2007, 2010, and 2013) are very similar.

If you would like to register for a course, call (619) 876-4224 ext 210 or you may register online.